CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
The Max & Molly Matrix 2.0 Neoprene Sport Dog Harness is a premium harness designed with both you and your dog in mind. It features the innovative Gotcha! Smart ID tag for easy tracking of your furry friend.
The extra padding on the chest and back ensures optimal comfort and a perfect fit for your dog's anatomy, providing better control. The padded back handle makes it easy to intervene if your dog decides to explore on its own.
With the integrated GOTCHA! ID tag featuring a unique QR code, you can easily create a profile for your dog through the free GOTCHA! Lost & Found App. If your dog goes missing, the finder can quickly scan the code to access the necessary information to reunite you. The app also shows the finder's location when they scan the code, so you can quickly retrieve your dog.
Made from hypoallergenic, quick-drying neoprene with extra soft padding in modern colors, the harness stands out. Reflective stitching ensures visibility and increased safety, even in the dark.
For the best fit, the harness can be adjusted at the neck, chest, and belly. An additional ring on the chest helps you manage your dog if they pull a lot.
With the Max & Molly Sport Harness, you and your dog are ready for your next adventure with top comfort, style, and safety.
Care Instructions
If used in saltwater, rinse thoroughly in clean water to minimize salt damage to metal buckles.
Materials: Polyester, neoprene
Sizes
Please refer to our size chart for detailed information. If your dog falls between two sizes, choose the larger size.
Remember the two-finger rule: There should be enough space to fit two fingers between the harness and your dog.
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu