CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
Essential The Jaguar Paté is our exceptionally delicious dish featuring cuts of chicken fillets in a rich salmon sauce. It’s 85% meat – quite impressive! It can be served as a complete meal or as a heavenly topping for adult cats seeking the absolute best.
Key Facts About Essential The Jaguar Paté:
Storage: Keep the pouch dry and cool. Once opened, store in the refrigerator and use within 3 days.
About Essential Paté for Cats and Kittens:
Cuts of chicken in a thick, flavorful sauce make an extremely delicious meal. If you haven’t seen it yourself, just wait until your cat takes its first bite, and you'll understand what we’re talking about. Besides its many qualities in taste and texture, it also offers a range of nutritional benefits, particularly due to its high water content. We won’t bore you with the evolutionary background of these benefits or list them all, but here are a few to open your eyes to the wonders of this dish:
Ingredients: Chicken fillet (66%), liver (15%), salmon (4%), pea flour (3%), lignocellulose, calcium carbonate, sea buckthorn (0.2%), nasturtium.
Analysis
Metabolizable Energy: 810 kcal/kg.
Nutritional Additives per kg
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu