CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
Do you have an adorable wrinkly dog like an English Bulldog, French Bulldog, or Pug? It's crucial to care for those charming skin folds to prevent discomfort and health issues. Wrinkles on dogs can lead to inflammation, causing significant nuisance for your pet.
Wrinkle Balm from the Natural Dog Company is a 100% natural cream designed to treat and prevent common skin problems in wrinkled dog breeds. Here's how it helps:
Product Details
Why Use Wrinkle Balm?
Dog breeds with prominent wrinkles are prone to skin issues due to moisture and debris trapped in the folds. Regular use of Wrinkle Balm can prevent these problems and keep your dog's skin healthy. The balm is gentle yet effective and can be used on any part of your dog's body, especially around the head, neck, and tail where wrinkles are more pronounced.
How to Use Wrinkle Balm
Prevent Skin Issues from Puppyhood
Start using Wrinkle Balm when your dog is a puppy. This not only prevents future skin problems but also accustoms your dog to regular grooming and health checks.
Additional Care Tips
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu