CUSTOMER SERVICE
Please contact us if you have any questions!
We ship to most parts of Europe with GLS, which usually delivers within 1-4 working days.
Shipping in Europe is split up into two Zones. Find out which Zone your country is in here.
Zone 1:
- Standard Shipping with GLS to parcel shop in Zone 1 costs 5 €.
- Shipping with GLS to home delivery in Zone 1 costs 9 €.
Free Standard Shipping with GLS to parcel shop on orders over 65 €.
Zone 2:
- Shipping with GLS to delivery point in Zone 2 costs 49 €
- Shipping with GLS to home delivery in Zone 2 costs 49 €
Free shipping with GLS on orders over 250 €
If you need to return a product, you can easily do so here.
The specially lightweight Modena collar is the ideal accessory for everyday use.
The Modena collar, made of high-quality jacquard logo webbing, is particularly durable and long-lasting, making it quickly become your favorite accessory for daily dog walks.
With the help of a slider, the collar can be continuously adjusted to your dog's individual neck circumference.
The simple design is rounded off with a high-quality aluminum buckle and aluminum D-ring, as well as a silicone logo application.
The fittings are not only particularly lightweight but also ensure maximum safety as they are tested for high tensile strength.
The well-thought-out locking mechanism makes it easy to put the collar on and take it off.
Whether dirt or mud, the collar is easy to clean and therefore suitable for all kinds of weather.
Care
Hand wash with warm water and mild detergent.
Lay flat to dry.
Material
Jacquard webbing 100% nylon
Buckle and D-ring aluminum
Logo application silicone
Measurements
S/SM
Neck circumference 30 – 45 cm, width 2 cm
Jack Russell, Maltese, Havanese, Toy Poodle, Dachshund, Pug, Poodle, Boston Terrier, Pinscher, etc.
M/ML
Neck circumference 35 – 53 cm, width 2.5 cm
Beagle, Border Collie, Cocker Spaniel, Miniature Schnauzer, Wheaten Terrier, Australian Shepherd, Pinscher, Dalmatian, Weimaraner, Magyar Vizsla
L/XL
Neck circumference 40 – 63 cm, width 2.5 cm
Labrador, Dalmatian, Golden Retriever, Husky, Labradoodle, Rhodesian Ridgeback, Irish Setter, Weimaraner, Magyar Vizsla, etc.
You are always welcome to contact our customer service if you have questions about a product or if you need advice on either feed, care or other products.
Find contact details here.
All orders contain an environmental contribution of EUR 3,90 incl. VAT.
Due to several external factors, we have chosen to set a fixed environmental contribution regardless of the size of the order in order to make it transparent.
The eco surcharge contribution is calculated on the basis of the environmental costs that Petlux is expected to cover annually as a whole and covers among other:
- Environmental fees that are imposed on us by GLS, Bring and other freight providers
- Environmental fees and charges justified by environmental considerations, imposed by our product suppliers.
- Whenever possible, use reusable packaging, tape and fillings, which result in higher costs for us.
- Correct sorting of waste in accordance with legislation
- Changing fees for electricity and CO2 taxes.
If you have more questions, you are more than welcome to contact us at support@petlux.eu